Complete Guide to Flight Cancellation & Refund Policies 2025
Everything about DGCA rules, airline-specific policies, refund timelines, and filing complaints.
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Booking
12 articles
Cancellation
8 articles
Refund
10 articles
Flight Change
6 articles
Baggage
9 articles
Check-in
7 articles
Frequently Asked
Go to My Bookings → Select your ticket → Click Cancel Booking. If within 24 hours of booking, full refund as per DGCA guidelines. For cancellations after 24 hours, airline-specific charges apply. Refunds processed within 5-7 business days.
Credit/Debit Cards: 5-7 business days. Net Banking: 7-10 business days. UPI: 3-5 business days. Wallet: 24-48 hours. If delayed beyond these timelines, contact support with your transaction ID.
Yes, most airlines allow date changes with applicable fees. Navigate to My Bookings → Modify Booking. Date change fees range from ₹500 to ₹3,000 depending on the airline, route, and timing. Fare difference may also apply.
Economy: 15 kg check-in + 7 kg cabin. Premium Economy: 20 kg + 7 kg cabin. Business: 30 kg + 10 kg cabin. Excess baggage: ₹400-600 per extra kg.
Download the Digi Yatra app, register with Aadhaar, link your flight. At airport, use Digi Yatra lane — face scan at entry, security, and boarding. Available at 50+ airports. Saves 15-20 minutes on average.
Community Forum
Ask questions, share experiences, help fellow travelers
I booked a flight from Delhi to Mumbai via Indigo Airlines 3 days ago. Due to an emergency, I need to cancel it. Will I get a full refund?
Hi Rahul! Since you booked within 24 hours, you're eligible for a full refund as per DGCA guidelines. Go to My Bookings → Cancel Booking or call 1-888-401-4151.
I had the same issue. Refund came in 5-7 business days. Cancel from the same portal you booked from.
Cancelled my Air India flight on 1st December. It's been 15 days and refund hasn't hit my account. Transaction ID: AI789456.
Anita, escalated to finance team. Refund should reflect within 2-3 days. Reference: REF-2024-78945
Planning Bangalore to Singapore in January. When should I book for best fares? Any budget airline recommendations?
Book 60-90 days in advance. AirAsia and Scoot have good BLR-SIN fares. Got mine for ₹8,500 last January!
I have an acoustic guitar in a soft case. SpiceJet website isn't clear. Has anyone carried one recently?
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